Contact Us
We're here to listen, connect, and support. Whether you have questions, need help, or want to partner with us, reach out. Your message matters.
Reach Out
Visit Us
Hug A Child NFP
2446 W Madison St Ste 1
Chicago, IL 60612
By appointment preferred
Send Us a Message
Fill out the form below and we'll get back to you soon. All information is confidential and secure.
Thank You!
We've received your message. Our team will respond within 24-48 hours. If this is urgent, please call us at (312) 731-5279.
Something went wrong
We encountered an error sending your message. Please try again or call us at (312) 731-5279.
Frequently Asked Questions
How quickly can I get help?
We respond to all intake requests within 24-48 hours. If your situation is urgent, please call us at (312) 731-5279 or dial 988 for the National Suicide & Crisis Lifeline.
Do you serve youth outside of Chicago?
Our primary service area is Chicago. If you're outside Chicago but need resources, we're happy to help you connect with services in your area.
Is there a cost for services?
No. All services are free. We believe everyone deserves access to support, regardless of ability to pay. We're funded by grants, donations, and community partnerships.
Is everything confidential?
Yes. Your privacy and confidentiality are paramount. We follow strict protocols to protect your information. There are limited exceptions required by law (imminent danger, abuse, etc.).
Who should I contact for volunteering?
You can express interest through our Get Involved page or email us at info@hugachildnfp.org. Let us know about your interests and availability, and our volunteer coordinator will follow up.
Can I visit your office?
Yes, by appointment. Please call (312) 731-5279 or email info@hugachildnfp.org to schedule a visit. We'd love to show you our work and discuss partnership opportunities.
Are You a Community Partner?
Schools & Educational Institutions
Interested in mentoring, student support, or family engagement programs at your school?
Partner With UsHealthcare Providers
Let's coordinate trauma-informed care and behavioral health referrals for your patients and communities.
Partner With UsEmployers & Workforce Agencies
Create job training and employment pathways while building diverse, talented teams.
Partner With UsNonprofits & Community Organizations
Join forces to strengthen our community and expand our collective impact.
Learn MoreOffice Hours & Resources
Office Hours
9:00 AM – 5:00 PM CST
Closed (Emergency support: 988)
Mailing Address
Hug A Child NFP
123 Community Way
Chicago, IL 60601
Allow 5-7 business days for mail